The Pingo Team sends our most sincere thoughts to all those affected by the earthquake in Mexico City, Mexico. We know that it is critical to stay connected to family and friends during this time of devastation caused by natural calamities.
Pingo users can make Free Calls to Mexico City, by using a Local Access Number for the United States, from September 23rd to 30th, 2017.
The iBasis Call Quality Routing team is dedicated to ensuring the highest call quality in response to these natural disasters. For more information, you can contact our Pingo Customer Service team via phone +1 888 878 8838, by email, 7 days a week, from 10AM EST to 12:00 Midnight EST.
If you experience any problems, please contact: http://www.pingo.com/en/troubleshoot.do
The Pingo Team