What are Your Top Requirements for IPX Networks?

Roaming Consulting Company, ROCCO, recently asked this question as part of their 2017 survey to rate IPX vendor performance. The report shows that the top 3 requirements are; VoLTE Readiness, LTE Roaming Reach, and Troubleshooting response time.

iBasis is focusing on meeting your needs: we successfully interconnected and carried commercial international VoLTE traffic. We are ready to deploy and support all roaming models. Our reach has increased exponentially and now covers more than 500 LTE Destinations in 170 countries.  Moreover, our award-winning data analytics cloud platform is constantly evolving to troubleshoot all types of traffic ensuring fast resolution. 

iBasis is honored to be recognized as a top tier one provider ranking first in the General Rating portion of the ROCCO report. With all the turmoil in the roaming market, our customers need a partner that is extremely flexible technically, operationally and commercially.

Our investments in capacity, quality, analytics and IoT capabilities, enable us to leverage IPX opportunities as Roam Like Home and IoT proliferates. We are also able to provide the flexibility you’re looking for with our combined offering of Voice, Roaming and IoT, which is bringing new revenues.

We thank you for the great feedback we received through this report.  We are pleased that the results confirm we are on the right track to meet our commitment to provide our customers the Partnership, Adaptability, Excellence – to help you succeed.

Expanding InVision: A Single Tool for LTE and GRX/S8 Roaming Intelligence

What is InVision?
InVision (Intelligent Vision) is the iBasis LTE Roaming intelligence solution. It is a powerful monitoring, alarming and reporting tool that supports a higher quality of service by providing full visibility and control over an operator’s LTE roaming traffic and proactively identifying and helping operators to solve issues (often before the end-user even notices). It enables customers to enhance their subscribers’ roaming experience and increase their own competitive power by turning near real-time data into actionable information.

Soon also for GRX/S8
InVision is currently available for Diameter Signaling. We plan to launch the service for GRX/S8 data traffic during Q4 2016.

Fast and easy troubleshooting for this type of data traffic in international networks proves to be very challenging today. Mobile Operators have serious difficulties monitoring international GRX/S8 data traffic and getting insights into what their subscribers are experiencing as they roam abroad. They are unaware of errors occurring in foreign networks that can potentially impact many subscribers. By the time they hear their customers’ complaints, it is too late; the subscribers are already back at their home networks and justifiably unhappy. This can lead to significant revenue losses and a decrease in your customer satisfaction. The same applies to inbound traffic from which mobile operators lose significant revenues they should easily earn.

Prioritizing Urgency and Severity
We are expanding our successful InVision tool to provide a solution that helps turn GRX and S8 roaming challenges into additional revenues from happy roamers. Using real-time GRX/S8 roaming traffic data generated from the network, InVision/GRX provides operators with highly granular views of service, network and subscriber performance via a clear and highly intuitive dashboard.

The tool is especially useful for employees responsible for Service Quality, Interconnect and Roaming, as well as the NOC and technical deployment/network engineering. InVision GRX/S8 enables fast troubleshooting by prioritizing incoming alarms based on the relative impact each problem has on your subscribers and business. As a result, you solve the most important issues first and quickly. InVision also provides insight into the network and roaming service, as well as visibility and verification of successful traffic migration.

Focusing on What Matters Most
Thanks to its unique algorithm, InVision for GRX/S8 enables mobile operators to focus their resources on what matters most: solving errors swiftly and enabling subscribers to roam carefree. Deployed within the iBasis network, mobile operators can get instant access to InVision for GRX/S8 without investing Capital or launching an internal project to be connected.

For questions or more information, please feel free to email me: fneamtu@ibasis.net.

 

 

iBasis: A Leading International Voice Carrier For 20 Years

On August 2 2016, iBasis celebrated its 20th anniversary. Compared to our parent company KPN that counts more than 160 years of service, 20 years sound very young and brash. On the other hand, in ‘just’ 20 years iBasis has become one of the three largest carriers of international voice traffic in the world. Today we still are the world leader in that space.

The broadening of our services
With our global network and many years of experience with IP Communications iBasis continues to enable its customers to be internationally successful. Besides connecting international traffic, iBasis provides signaling and LTE roaming-related services that offer added value to mobile operators around the world. Among our customers are thousands of fixed and mobile network operators, VoIP and OTT providers (Over-The-Top). iBasis specializes in connecting fixed and mobile networks and builds bridges between different technologies, such as traditional TDM telephony, IP eXchange and now also LTE.

Continuing to innovate
As the world keeps turning, we continue to develop our communication services to serve our customers and make what’s next work globally. Besides strengthening the development of our Value Added Services for Voice, we are working on several other innovations. One example is ‘Next Gen’ Roaming Connected Cars in Europe with Cubic, where the car functions as a connectivity platform.

But today we also pause a moment to commemorate this milestone. 20 years is definitely an achievement worth celebrating. It is the result and hard work of an international team across the globe. A team I am very proud to be able to work with.

 

Happy Anniversary iBasis!

Surviving Summer Roaming Traffic Jams

Better yet, avoid traffic jams by staying up to date on traffic trends and planning in advance the summer “Black Saturdays” high peak roaming traffic in Europe and ensure service continuity.

During the summer, iBasis experienced 8 to 10 fold increase in the number of unique roamers and of LTE signaling traffic compared to last year especially we observed tremendous spikes in roaming traffic during the summer “Black Saturdays” – the weekends marking the highest travel periods in Europe.

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Quality of Service: An IPX Carrier Perspective

The GSMA’s inaugural Wholesale Agreements and Solutions Group (WAS#1, formerly BARG) kicked off in Dubai on Monday 16th of March.

The event attracts roaming and interconnection professionals from a range of companies, including content service providers, equipment and solution vendors and industry thought leaders to discuss the latest developments, trends and challenges. iBasis was invited to contribute a presentation in to the workshop agenda, together with KPN and Keynote SIGOS. Gilbert Relou, iBasis VP Global Mobile Sales & Innovation presented Quality of Service: An IPX Carrier Perspective. View the presentation here.

For more information on WAS#1 2015, visit the Etisalat event page.