China Telecom Europe Deploys Carrier Voice For Teamwork™ to Meet Surge in Customer Demand
THE OPPORTUNITY
As part of China Telecom Global Limited, a major ICT solution partner to >70% of Chinese enterprises, China Telecom Europe (CTE) offers services to European multinationals in over 72 countries and regions globally. They sought a trusted partner to enable them to address exploding customer demand from their large enterprise customer base for integration of voice to Microsoft Teams.
THE SOLUTION
CTE selected iBASIS Carrier Voice for Teamwork™ for direct routing of calls to and from the Microsoft environment.
RESULTS
WHAT DID THE iBASIS MODEL DELIVER?
- Revenue Capture. iBASIS Carrier Voice for Teamwork™ enables CTE to harness customer demand.
- Commercialization and Bundling Potential. The solution is easily bundled with other services, including local calling plus international.
- Flexibility. As the leading independent provider, iBASIS provides flexible, neutral access to high quality global voice supply.
- Pricing Agility. With a pay-as-you-go approach, the model is both price-competitive and customer-friendly.
- Dedicated Support. Timely and committed global 24 x 7 support.
“Our value proposition at China Telecom Europe is differentiated by our holistic ICT approach. The iBASIS Carrier Voice for Teamwork™ provides a proven, highly flexible solution with a customer-friendly commercial structure that enables us to quickly adapt to new opportunities for business growth. We trust iBASIS to deliver on quality, opportunity and partnership.”
Nathan Li
Deputy Director, Voice & Messaging
China Telecom Europe