China Telecom Europe Deploys Carrier Voice For Teamwork™ to Meet Surge in Customer Demand
As part of China Telecom Global Limited, a major ICT solution partner to >70% of Chinese enterprises, China Telecom Europe (CTE) offers services to European multinationals in over 72 countries and regions globally. They sought a trusted partner to enable them to address exploding customer demand from their large enterprise customer base for integration of voice to Microsoft Teams.
CTE selected iBASIS Carrier Voice for Teamwork™ for direct routing of calls to and from the Microsoft environment.
WHAT DID THE iBASIS MODEL DELIVER?
- Revenue Capture. iBASIS Carrier Voice for Teamwork™ enables CTE to harness customer demand.
- Commercialization and Bundling Potential. The solution is easily bundled with other services, including local calling plus international.
- Flexibility. As the leading independent provider, iBASIS provides flexible, neutral access to high quality global voice supply.
- Pricing Agility. With a pay-as-you-go approach, the model is both price-competitive and customer-friendly.
- Dedicated Support. Timely and committed global 24 x 7 support.