iBASIS Global Access for Things™

COVERAGE & USAGE GUIDANCE

This page provides the allocation of country coverage into regional zones and prohibited IoT use cases for the Global Access for Things connectivity service.

Please refer back to this page periodically as the zone definitions and prohibited use cases may change.

Country Coverage by Zone

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom

Isle of Man, Liechtenstein, Micronesia, Reunion, St. Pierre and Miquelon, United Kingdom Channel Islands, United States of America

Albania, Andorra, Aruba, Bahamas, Bahrain, Bangladesh, Belarus, Bosnia & Herzegovina, Brazil, Canada, Chad, Chile, China, Colombia, Congo, Costa Rica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Faroe Islands, French West Indies, Gabon, Gibraltar, Guatemala, Guyana, Honduras, Hong Kong, Israel, Korea Republic (South), Kosovo, Kuwait, Kyrgyzstan, Macau, Macedonia North, Malaysia, Mexico, Moldova, Nepal, Nicaragua, Pakistan, Papua New Guinea, Philippines, Puerto Rico, Russia, Rwanda, Samoa, Serbia, Singapore, South Africa, Sri Lanka, Suriname, Thailand, Tonga, Ukraine, United Arab Emirates, Uruguay, Vanuatu, Vietnam, Zambia

Argentina, Armenia, Benin, Botswana, Burkina Faso, Cambodia, Cameroon, Cape Verde, Central African Republic, Congo Democratic Republic, Cote D’Ivoire, Fiji, Georgia, Ghana, Guinea, Guinea Bissau, Indonesia, Iraq, Japan, Kazakhstan, Kenya, Laos, Liberia, Madagascar, Malawi, Monaco, Mongolia, Montenegro, Morocco, Nauru, Netherlands Antilles, New Zealand, Niger, Nigeria, Oman, Palestine, Panama, Paraguay, Peru, Qatar, Senegal, Seychelles, Sierra Leone, Sudan, Swaziland, Taiwan, Tunisia, Uganda, Uzbekistan, Venezuela

Algeria, Anguilla, Antigua & Barbuda, Australia, Azerbaijan, Barbados, Belize, Bermuda, Bolivia, Brunei, Cayman Islands, Dominica, Ethiopia, Grenada, Haiti, Iran, Jamaica, Jordan, Mali, Montserrat, Palau Island, Saudi Arabia, St. Kitts-Nevis, St. Lucia, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, Virgin Islands (British)

Afghanistan, Angola, Bhutan, Djibouti, French Polynesia (France), Gambia, Greenland, India, Lebanon, Libya, Mozambique, Namibia, Tajikistan, Tanzania, Tanzania, United Republic of
Zimbabwe

Burundi, Guam, Lesotho, Maldives, Mauritania, Mauritius, Myanmar, Sao Tome & Principe, Togo

Prohibited Use Cases

Use of the iBASIS eSIMs is prohibited in any of the following devices, equipment, applications or environments where failure or malfunction can reasonably be expected to result in personal injury, death or severe property or environmental damage as further defined herein (hereinafter referred to as ‘Unsuitable Use’): usage in military, Offshore Usage, usage in Aircraft Products, usage in outer space or in any nuclear facility, usage in life support systems used to sustain the life of critically injured or ill persons in an intensive care setting, including without limitation, feeding tubes and defibrillators and usage in implantable medical devices.

For purposes of Unsuitable Use, the following definitions shall apply:

“Aircraft Products” means usage of the eSIM Cards in any aircraft (including missiles, spacecraft, satellites and any ground control or support equipment intended for use in connection therewith) and any other goods, products or services specifically intended for use in the manufacture, repair, service, operation or maintenance of any aircraft.

“Offshore Usage” means usage of the eSIM Cards on any fixed or floating “structures” or any group of “structures” located off the coast anywhere in the world.

“Structures” includes all associated components and equipment located in, on or under water, including but not limited to:

  1. Fixed or mobile production facilities for the production of oil or gas;
  2. Offshore drilling installations;
  3. Offshore wind energy installations;
  4. Underwater telecommunication or power lines; and
  5. Underwater oil and gas pipes
Operator
Prohibited Use Cases
Verizon
  1. Remote medical monitoring*
  2. Unmanned aerial vehicles*
  3. Telematics, WiFi routers, video surveillance (M2M lines)
  4. Continuously streaming video, streaming audio, web hosting, and public/guest Wi-Fi systems (FWA Lines)*
  5. Voice services
* These prohibited use cases may be approved by Verizon on special request.
AT&T
  1. Smart Phones/tablets – Exception: unless smart phone or tablet is locked down for use only with particular end-customer solutions such that it is not capable of open internet access
  2. Laptops
  3. Wi-Fi Hotspots
  4. Medical Devices
  5. Drones
  6. Inmate locators
  7. Emergency response services or calling to emergency numbers
  8. Primary or back-up WWAN outside of US – Exception: use for out-of-band or remote diagnostics and monitoring of telecommunication equipment in connection with a WWAN Solution is allowed

Export Control Notice

As a customer of iBASIS IoT (iBASIS) for Global IoT Services, compliance with the laws as it relates to the sale and use of eSIMs and the IoT Services is an obligation under your Agreement. A general overview of your specific obligation to comply with the Export Control Regulations is set forth below.

Any SIMs/eSIMs or IMSIs (hereinafter encompassed by the term eSIMs) and related technology provided by iBASIS pursuant to your IoT Agreement may be subject to UK, European Union, US and other applicable export control laws and regulations, as may be amended and supplemented from time to time (hereafter collectively referred to as “Export Regulations”).

Acceptance of eSIMs by Customer and any sale and/or use by Customer or its customers or End Users amounts to Customer’s agreement to ensure compliance with all such Export Regulations.

Specifically, Customer agrees it shall not sell sell, use, export, re-export or transfer any eSIMs:

  • To any countries that are subject to US embargoes (which as of the Effective Date includes the following countries subject to change: Iran, Syria, North Korea, Cuba, Sudan, Russia and the Crimean region of Ukraine) or any other destination country currently subject to trade embargoes in violation of the Export Regulations.
  • To any company/end user/individual/ to whom exports are prohibited under any applicable Export Regulations or other applicable laws.
  • For any use prohibited by Export Regulations, including without limitation nuclear, chemical or biological weapons proliferation.
  • To any country for which an export license is required without first obtaining the license from the applicable governmental agency.