iBASIS Global Access for Things™

COVERAGE & USAGE GUIDANCE

This page provides the allocation of country coverage into regional zones and prohibited IoT use cases for the Global Access for Things connectivity service.

Please refer back to this page periodically as the zone definitions and prohibited use cases may change.

Country Coverage by Zone

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Réunion, Romania, Slovakia, Slovenia, Spain, Sweden,
Switzerland, United Kingdom

Bosnia and Herzegovinia, Canada, Fiji, French West Indies, Gibraltar, Israel, Kuwait, Mexico, Papua New Guinea, Russian Federation, Singapore, Taiwan, Province of China, Tonga, Turkey, United States of America, Vanuatu

Albania, Andorra, Armenia, Bahrain, Bangladesh, Brazil, Chad, Chile, Congo, Costa Rica, Dominican Republic, Ecuador, El Salvador, Faroe Islands, Gabon, Georgia, Ghana, Guatemala, Honduras, Hong Kong, Indonesia, Iraq, Japan, Kazakhstan, Republic of Korea, Kyrgyzstan, Republic of North Macedonia, Malawi, Malaysia, Republic of Moldova, Monaco, Montenegro, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, Pakistan, Palestinian Territory, Paraguay, Philippines, Puerto Rico, Rwanda, Samoa, Serbia, Seychelles, Suriname, Thailand, Uganda, Ukraine, Uruguay, Vietnam, Zambia 

Algeria, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Barbados, Belarus, Benin, Bermuda, Bolivia, Botswana, Brunei Darussalam, Cambodia, Cameroon, Cayman Islands, Central African Republic, China, Colombia, Democratic Republic of Congo, Dominica, Egypt, Greenland, Grenada, Guinea, Guinea-Bissau, Guyana, Haiti, India, Islamic Republic of Iran, Ivory Coast, Jamaica, Jordan, Kenya, Kosovo, Liberia, Macau, Madagascar, Montserrat, Morocco, Oman, Panama, Qatar, Sierra Leone, South Africa, St. Kitts-Nevis, St. Lucia, St. Vincent and Grenadines, Swaziland, United Republic of Tanzania, Trinidad and Tobago, Tunisia,  Turks and Caicos Islands, British Virgin Islands

Afghanistan, Azerbaijan, Bahamas, Belize, Burkina Faso, Cape Verde, French Polynesia, Libyan Arab Jamahiriya, Mali, Mozambique, Myanmar, Namibia, Nepal, Peru, Saudi Arabia, Senegal, South Sudan, Sri Lanka, Sudan, Tajikistan, United Arab Emirates, Uzbekistan, Venezuela, Zimbabwe

Angola, Bhutan, Burundi, Cuba, Djibouti, East Timor, Falkland Islands (Malvinas), Federated States of Micronesia, Gambia, Lao People’s Democratic Republic, Lebanon, Lesotho, Mauritania, Mauritius, Mongolia, New Caledonia, Sao Tome and Principe, Togo
Non-Terrestrial

Prohibited Use Cases

Use of the iBASIS eSIMs is prohibited in any of the following devices, equipment, applications or environments where failure or malfunction can reasonably be expected to result in personal injury, death or severe property or environmental damage as further defined herein (hereinafter referred to as ‘Unsuitable Use’) : usage in military, Offshore Usage, usage in Aircraft Products, usage in outer space or in any nuclear facility, usage in life support systems used to sustain the life of critically injured or ill persons in an intensive care setting, including without limitation, feeding tubes and defibrillators and usage in implantable medical devices. 

For purposes of Unsuitable Use, the following definitions shall apply:

“Aircraft Products” means usage of the eSIM Cards in any aircraft (including missiles, spacecraft, satellites and any ground control or support equipment intended for use in connection therewith) and any other goods, products or services specifically intended for use in the manufacture, repair, service, operation or maintenance of any aircraft.

“Offshore Usage” means usage of the eSIM Cards on any fixed or floating “structures” or any group of “structures” located off the coast anywhere in the world.

“Structures” includes all associated components and equipment located in, on or under water, including but not limited to:

  1. Fixed or mobile production facilities for the production of oil or gas;
  2. Offshore drilling installations;
  3. Offshore wind energy installations;
  4. Underwater telecommunication or power lines; and
  5. Underwater oil and gas pipes

Export Control Notice

As a customer of iBASIS IoT (iBASIS) for Global IOT Services, compliance with the laws as it relates to the sale and use of eSIMs and the IoT Services is an obligation under your Agreement. A general overview of your specific obligation to comply with the Export Control Regulations is set forth below.

Any SIMs/eSIMs or IMSIs (hereinafter encompassed by the term eSIMs) and related technology provided by iBASIS pursuant to your IoT Agreement may be subject to UK, European Union, US and other applicable export control laws and regulations, as may be amended and supplemented from time to time (hereafter collectively referred to as “Export Regulations”).

Acceptance of eSIMs by Customer and any sale and/or use by Customer or its customers or End Users amounts to Customer’s agreement to ensure compliance with all such Export Regulations.

Specifically, Customer agrees it shall not sell sell, use, export, re-export or transfer any eSIMs:

  • To any countries that are subject to US embargoes (which as of the Effective Date includes the following countries subject to change: Iran, Syria, North Korea, Cuba, Sudan, Russia and the Crimean region of Ukraine) or any other destination country currently subject to trade embargoes in violation of the Export Regulations.
  • To any company/end user/individual/ to whom exports are prohibited under any applicable Export Regulations or other applicable laws.
  • For any use prohibited by Export Regulations, including without limitation nuclear, chemical or biological weapons proliferation.
  • To any country for which an export license is required without first obtaining the license from the applicable governmental agency.