Dan Baker, Editor, Black Swan Telecom Journal, interviewed Malick Aissi, Vice President, Business Assurance and Risk Management, iBASIS about the new upgraded iBASIS anti-fraud system, commercial offer, and the Do It Yourself customer portal with reporting.
Read the intro below, then read the interview.
When you consider telecoms lose — year after year — billions of dollars to international voice frauds like IRSF and Wangiri, it’s easy to see why so many operators are pessimists when it comes to anti-fraud efforts.
Candidly, many operators have resigned to the fate of “losing a few million Euro a year” from fraud as merely the price of doing business.
But innovators and entrepreneurs look at such problems a bit differently.
They are eternal optimists who recognize that the flipside of every problem is an opportunity. And if current fraud control solutions are inadequate, then a better designed, more capable solution can please a lot of frustrated customers.
Malick Aissi, Vice President of Business Assurance and Risk Management Services, is one of those optimists.