Peak Performance During High Peak Roaming Season

What a busy few months it has been. We kicked off the peak roaming season with 2.9 million foreign fans travelling to Russia for the World Cup and ended it with 1.7 million international pilgrims attending the Hajj, in Saudi Arabia. When you add some of the hottest weather on record it made for an interesting summer.

At iBasis we began preparing for European summer in the depths of winter. We increased our backbone capacity threefold and completed multiple individual customer upgrades in the spring, thus further strengthening our IPX ecosystem.  We projected traffic expectations with our customers and, based on this profiling, increased capacity in our main data aggregation centers (for example AMSIX) and with our IPX peering partners. We also performed an emergency upgrade within 24 hours, when a customer’s traffic exceeded all expectations.

We were delighted that some of our biggest customers chose to use iBasis for the majority of their traffic and we handled large scale destination migrations for them.

Summer came early this year with the advent of the World Cup in June.  LTE signaling transactions almost doubled in Russia; the majority of which was during the group stage, when fans were able to follow their teams’ progress.

But no matter where they were, at home or abroad, fans all tuned in to see the final few matches, particularly if their team was playing. This created some interesting peaks in data usage.

A lot of extra attention was paid by our NOC to our customers whose countries qualified for the World Cup and we provided regular quality updates and analysis of their traffic. It was wonderful to hear how much this was valued.

As the summer progressed the number of roamers continued to increase. Active roamers grew by 60% year-on-year but the peak volume of data they consumed increased by 82%. Subscribers who benefited from the introduction of Roam Like Home last summer became comfortable using their data allowances abroad.

We wrapped up the high season with the Eid celebration and a 75% increase in LTE traffic to Saudi Arabia for The Hajj pilgrimage and a 250% growth in SCCP signaling traffic.

So as we look to the future we are continuing to add new customers and expand our direct reach while we focus on providing the highest quality network, exceptional customer experience and outstanding value for money.

Roaming in Russia; preparing for the FIFA World Cup 2018

Russia is expecting to welcome over 1 million fans to the World Cup 2018. That’s a million roamers with devices able to send stadium selfies or upload goal footage to social media. The impact on roaming traffic will be unprecedented.

Past large events have taught us to expect roaming traffic in the host country to increase by 2 or 3 times the average, but for some customers this will be significantly higher; as several countries who have qualified for the World Cup do not typically have many roamers in Russia.

But it’s not only roaming in Russia we need to think about. Customers on their summer holidays can’t resist live streaming games.  When the Dutch women won the UEFA European Championship Final in 2017 KPN saw an unexpected 6 fold increase in overall data roaming. Imagine what would have happened if the Dutch had made it to Russia this year!

There’s a lot to think about. We at iBasis already know what needs to be done to take the stress out of the World Cup for you.

Carriers World named us Best IPX Service Provider in 2017 and since then we have quadrupled our network capacity in Europe, so we are ready for all that summer 2018 will bring.

We have customized our Advanced Event Management Program, for you and your roaming partners in Russia, specifically for World Cup. Think of proactive monitoring of the quality between your network and all Russian networks, minute-by-minute analysis of roaming quality during each game and post- game quality statistics including subscriber trend data. This is just a sample of what is included in the program, which is designed to make it easier for you to sit back and enjoy the match.

To learn more about all the different elements of this program do not hesitate to contact me at mhallinan@ibasis.net or your Account Manager.

Join us at the LTE Voice Summit

If you are concerned about VoLTE Roaming models, IMS interoperability, interconnectivity between different roaming models, end-user quality of experience, we encourage you to attend iBasis CTO Ajay Joseph’s session on “VoLTE Roaming Challenges” on Tuesday September 29th at 15.20 at the LTE Voice Summit in London.

Ajay will discuss the best way to approach VoLTE Roaming to achieve both high quality and fast time-to-market, including results of recent VoLTE trials and innovative solutions to help you achieve the benefits of taking VoLTE global.

Enabling Voice Evolution in the Digital Era

Hot Telecom recently interviewed Willem Offerhaus, iBasis CEO to learn how iBasis is innovating as the wholesale voice market evolves to support voice in the new IP world. In the interview Willem explains how iBasis is continuing to be a leading international voice provider and innovator — among the first to launch IPX, LTE roaming, and more recently, the first to conduct successful international VoLTE roaming trials.

Quality of Service: An IPX Carrier Perspective

The GSMA’s inaugural Wholesale Agreements and Solutions Group (WAS#1, formerly BARG) kicked off in Dubai on Monday 16th of March.

The event attracts roaming and interconnection professionals from a range of companies, including content service providers, equipment and solution vendors and industry thought leaders to discuss the latest developments, trends and challenges. iBasis was invited to contribute a presentation in to the workshop agenda, together with KPN and Keynote SIGOS. Gilbert Relou, iBasis VP Global Mobile Sales & Innovation presented Quality of Service: An IPX Carrier Perspective. View the presentation here.

For more information on WAS#1 2015, visit the Etisalat event page.