Service Management – How Dedicated Analysis & Management Support Work
By working very closely with our customers, we have observed the real challenge of keeping up with high consumer demand, especially during high peak traffic
Tag: Quality of Service
Expanding InVision: A Single Tool for LTE and GRX/S8 Roaming Intelligence
What is InVision? InVision (Intelligent Vision) is the iBasis LTE Roaming intelligence solution. It is a powerful monitoring, alarming and reporting tool that supports a
Is Customer Experience Management Your Top Priority (Like 68% of Operators?)
Customer experience management is emphatically the top priority for operators, with 68% of participants citing it as their number one strategic priority, and 82% viewing
Planning for a Challenging 2016 Roaming Season
2016 will mark a major turning point in the roaming landscape, especially in Europe with the first stage of mandated reductions in roaming fees, leading
Surviving Summer Roaming Traffic Jams
Better yet, avoid traffic jams by staying up to date on traffic trends and planning in advance the summer “Black Saturdays” high peak roaming traffic in Europe and ensure service continuity.
During the summer, iBasis experienced 8 to 10 fold increase in the number of unique roamers and of LTE signaling traffic compared to last year especially we observed tremendous spikes in roaming traffic during the summer “Black Saturdays” – the weekends marking the highest travel periods in Europe.
Quality of Service: An IPX Carrier Perspective
The GSMA’s inaugural Wholesale Agreements and Solutions Group (WAS#1, formerly BARG) kicked off in Dubai on Monday 16th of March. The event attracts roaming and