ROCCO’s annual IPX Vendor Performance survey results are in. Let’s take a look at the results, including how iBASIS has ranked as Tier 1 IPX for the third year in a row, has the highest general rating of all, and was ranked as number 1 on ‘Most Trusted IPX Partner.’Continue reading
By Chris Lennartz, VP Mobile Solutions
Although the IPX is reaching maturity – turning 15 this year after GSMA started specifications in 2004 – it’s still suffering from some growing pains.
In the 2018 ROCCO IPX Vendor Performance report, the highest ranking requirement on IPX from MNOs was ‘peering with other IPX relevant to your needs’. In our view, peering is essential for a mature, successful and efficient global IPX network and community.
Even though making and executing deals between IPX competitors is not a walk in the park, there should never be obstacles for customers to achieve their roaming business goals. The IPX should be a free and open market, where competition dynamics on pricing, qualities and features will benefit operators in the end.
That is why, from the start of its IPX, iBASIS has adopted the Open Peering Policy. We will peer with everyone that wants to be an IPX! We also promise that in the execution of that peering, we will open destinations as quickly as possible, even in the face of challenges such as bulk requests as a result of a special market or network action. In our SLAs we have strict requirements on the maximum amount of time we take for opening new destinations, both peered and direct, to force a smooth end-to-end opening of roaming routes.
Finally, and just as importantly, we have dedicated processes to handle requests in the most efficient way possible, as soon as they come in.
To find out more, contact us today.
Lexington, MA – iBASIS, the leading communications solutions provider enabling operators and digital players worldwide, announces that Wind Hellas, one of the largest telecommunications companies in Greece, has connected to the iBASIS IPX network to leverage its full, secure and scalable roaming solution. This includes LTE signaling (Diameter/S6) and LTE Data Roaming traffic (GRX/S8), to enable Wind Hellas to scale and enhance its 4G roaming services for roaming Summer spikes.
Through the iBASIS multiservice IPX network, Wind Hellas gains immediate access to iBASIS’ LTE Roaming footprint of more than 660 networks in 180 countries, which represents 1.5 billion subscribers reached via iBASIS’ direct routes. The move enables a high quality roaming experience for all roamers, especially inbound, given the popularity of Greece as a holiday destination.
With the end of roaming charges in Greece two years ago, subscribers are taking advantage of the new Roam Like Home rules, consequently boosting the demand in roaming services. Greece, one of the four top Mediterranean destinations for travelers, drives inbound roaming revenues contributing to the impressive roaming growth in the country.
“To strengthen our leading position in Greece and fully exploit our newly upgraded 4G/4G+ network covering ~95% population, we strive to provide our subscribers and visitors with superior quality and speed, wherever they are from,” said Vassilis Gkatsos, Head of Carrier & Wholesale Services at Wind Hellas. “iBASIS is a very reliable partner to ensure our service is high quality, offering a fully integrated solution for LTE roaming with redundancy. iBASIS enables us to manage the spikes in roaming usage and better anticipate traffic growth and its associated revenues and costs.”
“Working closely with Wind Hellas, we are able to offer the broadest LTE roaming reach and quality in a cost-effective manner. It better equips them to maximize roaming revenues,” said Alexandre Pébereau, Tofane Global Group CEO. “As an innovative mobile operator, Wind Hellas is taking steps to ensure that it continues to deliver the highest quality services for its customers. We’re thrilled to partner and to help leverage our IPX network and LTE Roaming solution to achieve their goals.”
iBASIS is the leading communications solutions provider enabling operators and digital players worldwide to perform and transform. Powered by Tofane Global, iBASIS represents an estimated USD 1+ billion in annual revenue, is the third largest wholesale voice operator, ranks as the Top 3 LTE IPX vendor with 660+ LTE destinations and serves 1,000+ customers across 18 offices worldwide. iBASIS optimizes access, connectivity, and value-added solutions, so customers achieve high return on voice, mobile data, and IoT requirements to be first in their respective markets and in the digital era.
For the second consecutive year, the iBASIS IPX has been ranked as one of the top Tier One IPX Network Vendors, highly rated by more than 200 MNOs for its leadership, i.e. strategic and local expertise and customer oriented- ROCCO IPX Network Vendors Performance Report 2018.
ABOUT WIND HELLAS
With an annual turnover of €500 million and 1.000 employees, WIND Hellas is among the 50 largest companies in Greece and one of the biggest telecommunications firm. It was founded in 1992 and today serves more than 4,3 mil. customers with converged communication services extending from wireless to fixed telephony & ultra-fast Internet as well as Pay TV. Mr. Nassos Zarkalis is Chairman & CEO of WIND Hellas since 2009.
Believing in the power of a modern world where everything is interconnected and where everything is possible if you are connected, WIND invests 100 mil. € each year in building new generation ultra-high speed networks both wireless (4G, 4G+), as well as landline (VDSL, FTTx) networks all over Greece (Fiber optic network).
Driven by its commitment to offer its Customers an excellent communication experience, WIND is constantly evolving. Customer experience is a strategic priority in every operational activity at all contact points.
What a busy few months it has been. We kicked off the peak roaming season with 2.9 million foreign fans travelling to Russia for the World Cup and ended it with 1.7 million international pilgrims attending the Hajj, in Saudi Arabia. When you add some of the hottest weather on record it made for an interesting summer.
At iBasis we began preparing for European summer in the depths of winter. We increased our backbone capacity threefold and completed multiple individual customer upgrades in the spring, thus further strengthening our IPX ecosystem. We projected traffic expectations with our customers and, based on this profiling, increased capacity in our main data aggregation centers (for example AMSIX) and with our IPX peering partners. We also performed an emergency upgrade within 24 hours, when a customer’s traffic exceeded all expectations.
We were delighted that some of our biggest customers chose to use iBasis for the majority of their traffic and we handled large scale destination migrations for them.
Summer came early this year with the advent of the World Cup in June. LTE signaling transactions almost doubled in Russia; the majority of which was during the group stage, when fans were able to follow their teams’ progress.
But no matter where they were, at home or abroad, fans all tuned in to see the final few matches, particularly if their team was playing. This created some interesting peaks in data usage.
A lot of extra attention was paid by our NOC to our customers whose countries qualified for the World Cup and we provided regular quality updates and analysis of their traffic. It was wonderful to hear how much this was valued.
As the summer progressed the number of roamers continued to increase. Active roamers grew by 60% year-on-year but the peak volume of data they consumed increased by 82%. Subscribers who benefited from the introduction of Roam Like Home last summer became comfortable using their data allowances abroad.
We wrapped up the high season with the Eid celebration and a 75% increase in LTE traffic to Saudi Arabia for The Hajj pilgrimage and a 250% growth in SCCP signaling traffic.
So as we look to the future we are continuing to add new customers and expand our direct reach while we focus on providing the highest quality network, exceptional customer experience and outstanding value for money.
Last month’s Global Carrier Community Meeting (GCCM) in Berlin was attended by many carriers and providers from the Central and Eastern Europe region. There were many very interesting discussions about the global wholesale market, with the revenue pressure and pricing challenges that we all experience and also a lot of promising opportunities worldwide and specifically for the region. These promising voice and messaging opportunities all have something in common: they all request a flexible approach to ensure that the opportunities can be realized quickly and in a secured manner.
Here are a few interesting cases that I came across during this two day event.
Managing Multiple Mobile Termination Rates (MMTRs) continues to be a serious concern for many operators. The challenge for operators on the destination side is that, as a result of MMTRs, end-users are charged different termination rates depending upon where the call originated from. And, the differences between the termination charges can be quite significant! Understanding the complex origin based routing and billing mechanisms is critical for business continuity. Not all operators have this level of expertise available and risk incurring additional costs or missing additional margin.
The MMTR trend is here to stay, and becoming even more widespread, and iBasis can help to avoid the costly surcharges, without having to invest in your own development to support MMTR routing and rating. iBasis is investing heavily in voice in 2018 and our enhanced routing platform provides the capability to easily and quickly customize to meet your voice needs.
Strengthening Partnerships has also been at the core of our discussions during the conference. Developing new types of deals, like win-win deals for each partner, requires a new and different approach, commercially, technically and operationally. Flexibility in our approach is very critical for success. We work closely with our customers to create customized offerings from our extensive portfolio of Voice, Mobile, Roaming and IoT services that best fit our customers’ needs. Our partnership with Turkcell is an illustration of how we can leverage complementary footprint and develop a flexible business model that meet our partner’s objectives while extending iBasis reach.
And last but not least, iBasis IPX network has been recognized by the industry as the best IPX network. We are honored to receive this award which recognized innovation and achievements among member telecom wholesale operators around the globe and independently judged by a panel of 13 telecoms analysts and experts from the industry. It inspires us to work harder. iBasis is making significant investments in our IPX Network, both commercially and technically, in order to support and strengthen our customers’ business. As your partner, we remain focus on ensuring worldwide interoperability, reliability, and Quality of Service. Visit our network page to learn more about our IPX network.
Have you ever experienced a message like the one below, where you were not allowed to access specific content in another country because copyright prohibited it?
That is history.
From April 1st 2018, Geo-blocking (limited access to internet by geographic location) has been eliminated, which means we can consume digital goods from any EU country in any EU country.On top of the Roam-Like-Home regulations that came into effect last year, this is another step to a Single Digital European market , where consumers can roam across the EU countries without limitations and worries. From an IPX perspective, this is great news, as it will drive more (video) traffic, especially during events like the upcoming Soccer World Cup in Russia this Summer, where travelers can now watch their favorite team live via their preferred channel. And video requires specific Quality of Service handling to ensure the best user experience, so the traffic surge won’t be just a traffic surge, but traffic that requires “special treatment”.
As iBasis, we love such a double challenge. If you are unsure what coming Summer will bring when it comes to traffic increase and how to deal with it, we are there to help you with specialized teams, analytics tools and our IPX to carry it for you. Please contact us for more information.
Voice business is at our core and we continue to invest in it to deliver great value and the best in class, high quality IP network. iBasis believes that new IP infrastructure delivers multiple benefits and can significantly increase business of our partners.
Migrating from TDM to VoIP has many advantages for operators: support for multiple services (voice, data and video) over a single connection; a flexible network; and high-quality, feature-rich VoIP. The net benefit — a competitive edge in a challenging market and the opportunity to capitalize on first-to-market IP services.
Through our extensive experience, iBasis enables multiservice innovation by understanding how to deal with complexities and interoperability challenges, setting the right priorities and offering dedicated resources. iBasis partners with its customers to ensure a smooth transition from legacy TDM to an all-IP network. We encourage our partners to join the numerous customers we are helping with the TDM to IP migration.
Please speak with your Account Manager about the plans for TDM and how iBasis may collaborate to support your teams.
Roaming Consulting Company, ROCCO, recently asked this question as part of their 2017 survey to rate IPX vendor performance. The report shows that the top 3 requirements are; VoLTE Readiness, LTE Roaming Reach, and Troubleshooting response time.
iBasis is focusing on meeting your needs: we successfully interconnected and carried commercial international VoLTE traffic. We are ready to deploy and support all roaming models. Our reach has increased exponentially and now covers more than 500 LTE Destinations in 170 countries. Moreover, our award-winning data analytics cloud platform is constantly evolving to troubleshoot all types of traffic ensuring fast resolution.
iBasis is honored to be recognized as a top tier one provider ranking first in the General Rating portion of the ROCCO report. With all the turmoil in the roaming market, our customers need a partner that is extremely flexible technically, operationally and commercially.
Our investments in capacity, quality, analytics and IoT capabilities, enable us to leverage IPX opportunities as Roam Like Home and IoT proliferates. We are also able to provide the flexibility you’re looking for with our combined offering of Voice, Roaming and IoT, which is bringing new revenues.
We thank you for the great feedback we received through this report. We are pleased that the results confirm we are on the right track to meet our commitment to provide our customers the Partnership, Adaptability, Excellence – to help you succeed.
Since the start of iBasis, 20 years ago, the company invested significantly in IP, VoIP and interoperability. And since the launch of IPX, iBasis also invested a considerable amount of its time and resources in successfully implementing IPX. This resulted in becoming one of the first carriers to establish an IPX interconnect as well as being the first carrier to implement international HD voice calling and VoLTE calling over IPX between two different Mobile Operators. Additionally, iBasis’ Open Peering Policy led to the largest number of IPX peering partners and the most complete reach for LTE Roaming. All these efforts brought iBasis to where they are today: one of the leading wholesale carriers in the world.
20 Years Investment
Also since 20 years, Total Telecom’s Carriers World has been an important industry event for wholesale carriers and operators to interact, discuss and explore (collaboration within) the wholesale market.
It was at the 20th anniversary of Carriers World 2017 that iBasis’ effort in IPX was explicitly renowned, with the award for the Best IPX Service Provider 2017. This is a truly exceptional recognition as this event is the only in its kind where award winners are determined by the votes of the industry.
We are honored to receive this recognition. Winning this award serves to acknowledge the essential contributions of IPX providers like iBasis in supporting telecommunications innovation by ensuring worldwide interoperability, reliability and Quality of Service. We will continue to make significant investments in our IPX Network, both commercially and technically, to ensure that we are delivering the best user experience to our customers, facilitate their global expansion and help them to be ready for the next wave of innovation.
iBasis’ multiservice IPX provides fixed and mobile operators and new communications service providers a technical and commercial platform to exchange IP-based voice (HD Voice, VoLTE), data services (GRX, IoT), signaling (LTE signaling), analytics (InVision) and roaming capabilities (LBO, S8HR). Throughout 2017, iBasis has been actively invested in designing and implementing the next generation IPX network with features that support the growing and emerging demands from the global IoT market.
The Future Path
iBasis will continue to make significant investments in our IPX Network, both commercially and technically, in order to support and strengthen our customers’ business. It’s in our nature to partner with you, to adapt our solutions to the best fit of your needs and to provide excellence in everything we do. By choosing the iBasis IPX, we guarantee that the effort invested will pay off for you as well.
We are very pleased to announce that iBasis has been named to the shortlist of nominees in three categories in the Carriers World Awards; Best IPX Provider, Best Security/Fraud Solution Provider, and Best Messaging Solution. Winners will be announced during Carriers World on September 30, 2015.Continue reading