Peak Performance During High Peak Roaming Season

What a busy few months it has been. We kicked off the peak roaming season with 2.9 million foreign fans travelling to Russia for the World Cup and ended it with 1.7 million international pilgrims attending the Hajj, in Saudi Arabia. When you add some of the hottest weather on record it made for an interesting summer.

At iBasis we began preparing for European summer in the depths of winter. We increased our backbone capacity threefold and completed multiple individual customer upgrades in the spring, thus further strengthening our IPX ecosystem.  We projected traffic expectations with our customers and, based on this profiling, increased capacity in our main data aggregation centers (for example AMSIX) and with our IPX peering partners. We also performed an emergency upgrade within 24 hours, when a customer’s traffic exceeded all expectations.

We were delighted that some of our biggest customers chose to use iBasis for the majority of their traffic and we handled large scale destination migrations for them.

Summer came early this year with the advent of the World Cup in June.  LTE signaling transactions almost doubled in Russia; the majority of which was during the group stage, when fans were able to follow their teams’ progress.

But no matter where they were, at home or abroad, fans all tuned in to see the final few matches, particularly if their team was playing. This created some interesting peaks in data usage.

A lot of extra attention was paid by our NOC to our customers whose countries qualified for the World Cup and we provided regular quality updates and analysis of their traffic. It was wonderful to hear how much this was valued.

As the summer progressed the number of roamers continued to increase. Active roamers grew by 60% year-on-year but the peak volume of data they consumed increased by 82%. Subscribers who benefited from the introduction of Roam Like Home last summer became comfortable using their data allowances abroad.

We wrapped up the high season with the Eid celebration and a 75% increase in LTE traffic to Saudi Arabia for The Hajj pilgrimage and a 250% growth in SCCP signaling traffic.

So as we look to the future we are continuing to add new customers and expand our direct reach while we focus on providing the highest quality network, exceptional customer experience and outstanding value for money.

Multi-Service IPX: Flexibility is Key

Last month’s Global Carrier Community Meeting (GCCM) in Berlin was attended by many carriers and providers from the Central and Eastern Europe region. There were many very interesting discussions about the global wholesale market, with the revenue pressure and pricing challenges that we all experience and also a lot of promising opportunities worldwide and specifically for the region. These promising voice and messaging opportunities all have something in common: they all request a flexible approach to ensure that the opportunities can be realized quickly and in a secured manner.

Here are a few interesting cases that I came across during this two day event.

Managing Multiple Mobile Termination Rates (MMTRs) continues to be a serious concern for many operators. The challenge for operators on the destination side is that, as a result of MMTRs, end-users are charged different termination rates depending upon where the call originated from. And, the differences between the termination charges can be quite significant! Understanding the complex origin based routing and billing mechanisms is critical for business continuity.  Not all operators have this level of expertise available and risk incurring additional costs or missing additional margin.

The MMTR trend is here to stay, and becoming even more widespread, and iBasis can help to avoid the costly surcharges, without having to invest in your own development to support MMTR routing and rating.  iBasis is investing heavily in voice in 2018 and our enhanced routing platform provides the capability to easily and quickly customize to meet your voice needs.

Strengthening Partnerships has also been at the core of our discussions during the conference. Developing new types of deals, like win-win deals for each partner, requires a new and different approach, commercially, technically and operationally.  Flexibility in our approach is very critical for success.  We work closely with our customers to create customized offerings from our extensive portfolio of Voice, Mobile, Roaming and IoT services that best fit our customers’ needs. Our partnership with Turkcell is an illustration of how we can leverage complementary footprint and develop a flexible business model that meet our partner’s objectives while extending iBasis reach.

And last but not least, iBasis IPX network has been recognized by the industry as the best IPX network. We are honored to receive this award which recognized innovation and achievements among member telecom wholesale operators around the globe and independently judged by a panel of 13 telecoms analysts and experts from the industry. It inspires us to work harder. iBasis is making significant investments in our IPX Network, both commercially and technically, in order to support and strengthen our customers’ business. As your partner, we remain focus on ensuring worldwide interoperability, reliability, and Quality of Service. Visit our network page to learn more about our IPX network.

 

 

 

The End of Geo-Blocking – Towards a Single Digital Market

Have you ever experienced a message like the one below, where you were not allowed to access specific content in another country because copyright prohibited it?

That is history.

 

“This video contains content from BBC worldwide, who has blocked it in your country on copyright grounds”

From April 1st 2018, Geo-blocking (limited access to internet by geographic location) has been eliminated, which means we can consume digital goods from any EU country in any EU country.On top of the Roam-Like-Home regulations that came into effect last year, this is another step to a Single Digital European market , where consumers can roam across the EU countries without limitations and worries. From an IPX perspective, this is great news, as it will drive more (video) traffic, especially during events like the upcoming Soccer World Cup in Russia this Summer, where travelers can now watch their favorite team live via their preferred channel. And video requires specific Quality of Service handling to ensure the best user experience, so the traffic surge won’t be just a traffic surge, but traffic that requires “special treatment”.

As iBasis, we love such a double challenge. If you are unsure what coming Summer will bring when it comes to traffic increase and how to deal with it, we are there to help you with specialized teams, analytics tools and our IPX to carry it for you. Please contact us for more information.

Migration from TDM to VoIP – iBasis is Enabling Multiservice Innovation

Voice business is at our core and we continue to invest in it to deliver great value and the best in class, high quality IP network. iBasis believes that new IP infrastructure delivers multiple benefits and can significantly increase business of our partners.

Migrating from TDM to VoIP has many advantages for operators: support for multiple services (voice, data and video) over a single connection; a flexible network; and high-quality, feature-rich VoIP. The net benefit — a competitive edge in a challenging market and the opportunity to capitalize on first-to-market IP services.

Through our extensive experience, iBasis enables multiservice innovation by understanding how to deal with complexities and interoperability challenges, setting the right priorities and offering dedicated resources. iBasis partners with its customers to ensure a smooth transition from legacy TDM to an all-IP network. We encourage our partners to join the numerous customers we are helping with the TDM to IP migration.

Please speak with your Account Manager about the plans for TDM and how iBasis may collaborate to support your teams.

 

What are Your Top Requirements for IPX Networks?

Roaming Consulting Company, ROCCO, recently asked this question as part of their 2017 survey to rate IPX vendor performance. The report shows that the top 3 requirements are; VoLTE Readiness, LTE Roaming Reach, and Troubleshooting response time.

iBasis is focusing on meeting your needs: we successfully interconnected and carried commercial international VoLTE traffic. We are ready to deploy and support all roaming models. Our reach has increased exponentially and now covers more than 500 LTE Destinations in 170 countries.  Moreover, our award-winning data analytics cloud platform is constantly evolving to troubleshoot all types of traffic ensuring fast resolution. 

iBasis is honored to be recognized as a top tier one provider ranking first in the General Rating portion of the ROCCO report. With all the turmoil in the roaming market, our customers need a partner that is extremely flexible technically, operationally and commercially.

Our investments in capacity, quality, analytics and IoT capabilities, enable us to leverage IPX opportunities as Roam Like Home and IoT proliferates. We are also able to provide the flexibility you’re looking for with our combined offering of Voice, Roaming and IoT, which is bringing new revenues.

We thank you for the great feedback we received through this report.  We are pleased that the results confirm we are on the right track to meet our commitment to provide our customers the Partnership, Adaptability, Excellence – to help you succeed.

Best IPX Service Provider: It’s In Our Nature

 

Since the start of iBasis, 20 years ago, the company invested significantly in IP, VoIP and interoperability. And since the launch of IPX, iBasis also invested a considerable amount of its time and resources in successfully implementing IPX. This resulted in becoming one of the first carriers to establish an IPX interconnect as well as being the first carrier to implement international HD voice calling and VoLTE calling over IPX between two different Mobile Operators. Additionally, iBasis’ Open Peering Policy led to the largest number of IPX peering partners and the most complete reach for LTE Roaming. All these efforts brought iBasis to where they are today: one of the leading wholesale carriers in the world.

20 Years Investment

Also since 20 years, Total Telecom’s Carriers World has been an important industry event for wholesale carriers and operators to interact, discuss and explore (collaboration within) the wholesale market.

It was at the 20th anniversary of Carriers World 2017 that iBasis’ effort in IPX was explicitly renowned, with the award for the Best IPX Service Provider 2017. This is a truly exceptional recognition as this event is the only in its kind where award winners are determined by the votes of the industry.

We are honored to receive this recognition. Winning this award serves to acknowledge the essential contributions of IPX providers like iBasis in supporting telecommunications innovation by ensuring worldwide interoperability, reliability and Quality of Service. We will continue to make significant investments in our IPX Network, both commercially and technically, to ensure that we are delivering the best user experience to our customers, facilitate their global expansion and help them to be ready for the next wave of innovation.

Multi-Service IPX

iBasis’ multiservice IPX provides fixed and mobile operators and new communications service providers a technical and commercial platform to exchange IP-based voice (HD Voice, VoLTE), data services (GRX, IoT), signaling (LTE signaling), analytics (InVision) and roaming capabilities (LBO, S8HR). Throughout 2017, iBasis has been actively invested in designing and implementing the next generation IPX network with features that support the growing and emerging demands from the global IoT market.

The Future Path

iBasis will continue to make significant investments in our IPX Network, both commercially and technically, in order to support and strengthen our customers’ business. It’s in our nature to partner with you, to adapt our solutions to the best fit of your needs and to provide excellence in everything we do. By choosing the iBasis IPX, we guarantee that the effort invested will pay off for you as well.

Bridging the gap between VoLTE Roaming Models

Most mobile operators around the world are planning to launch voice service over the LTE infrastructure, better known in the industry as VoLTE. Before 2014, standards bodies such as the 3GPP and GSMA, along with most mobile operators, were considering the Local Breakout (LBO) model for VoLTE roaming. In this model, a visited LTE operator provides local breakout of roaming calls, routing them locally or sending them to the home network for routing. This was considered an effective voice roaming model, similar to the roaming model used by 3G networks.

Enabling Voice Evolution in the Digital Era

Hot Telecom recently interviewed Willem Offerhaus, iBasis CEO to learn how iBasis is innovating as the wholesale voice market evolves to support voice in the new IP world. In the interview Willem explains how iBasis is continuing to be a leading international voice provider and innovator — among the first to launch IPX, LTE roaming, and more recently, the first to conduct successful international VoLTE roaming trials.

Quality of Service: An IPX Carrier Perspective

The GSMA’s inaugural Wholesale Agreements and Solutions Group (WAS#1, formerly BARG) kicked off in Dubai on Monday 16th of March.

The event attracts roaming and interconnection professionals from a range of companies, including content service providers, equipment and solution vendors and industry thought leaders to discuss the latest developments, trends and challenges. iBasis was invited to contribute a presentation in to the workshop agenda, together with KPN and Keynote SIGOS. Gilbert Relou, iBasis VP Global Mobile Sales & Innovation presented Quality of Service: An IPX Carrier Perspective. View the presentation here.

For more information on WAS#1 2015, visit the Etisalat event page.