Is Customer Experience Management Your Top Priority (Like 68% of Operators?)
Customer experience management is emphatically the top priority for operators, with 68% of participants citing it as their number one strategic priority, and 82% viewing
Category: News
The Link Between Long Tail Destinations And Telecom Fraud
Agents at a travel agency specializing in trips to the Pacific islands were surprised one day to no longer be able to reach their on-island
Financial and Commercial Implications of VoLTE Roaming
On Thursday, September 22 at 10 am, during the upcoming BARG meeting, Vanesa Matamoros, iBasis Sr. Manager, Innovation Programs, will present the latest updates on
iBasis: A Leading International Voice Carrier For 20 Years
On August 2 2016, iBasis celebrated its 20th anniversary. Compared to our parent company KPN that counts more than 160 years of service, 20 years sound
Don’t leave money on the table!
Mobile operators are eager to recoup their large investments in LTE in the form of increased profits and subscriber satisfaction. And yet, according to our
5G is closer than you think and IPX is at its heart
Reporting from 5G World in London. Judging by the vibe at the world’s first dedicated 5G event we are well on our way to a
How is VoLTE Like a Vacation?
Well, it’s all about the packing. Is three T-shirts enough or two too many? What about a jacket? Are you really going to go to
The True Cost of Fraud: Who Pays When the Bad Guys Win?
Telecom Fraud was a hot topic at ITW last month, and rightly so given the magnitude of the losses. Despite the considerable attention that has
Handling Peak Roaming Traffic
One sure thing about mobile subscribers is that the more they get, the more they want. They want higher-speed service for popular pastimes such as
Introducing Roaming Policy Control – A Use Case Survey
With the advent of Roam Like Home business models and the rise of mobile video and IoT, offering advanced personalized roaming services are key to
VoLTE Roaming – Let’s take away the confusion
In a recent survey of mobile operators’ implementation plans regarding VoLTE, ViLTE, RCS conducted by Ovum and sponsored by iBasis, a majority of operators admitted
Solving the GRX and S8 Challenges with Visibility
Fast and easy troubleshooting for GRX and S8 data traffic in international networks proves to be very challenging today. Mobile Operators have serious difficulties monitoring
IBASIS CEO FEDDO HAZEWINDUS FEATURED IN CAPACITY MAGAZINE’S “BIG INTERVIEW”
In a recent interview with Agnes Stubbs from Capacity Magazine, Feddo provides perspective on the future of wholesale telecom and the role iBasis intends to play
Exciting Roaming Season Coming Soon!
The summers of 2016 and 2017 will be very important for the international roaming industry. On April 30, 2016 roaming charges in the EU will
Join us for a live webinar with Ovum and iBasis regarding the key challenges of deploying IMS-based roaming
On April 21st, 2016 at 3pm BST Catherine Haslam, Senior Analyst, Wholesale, Ovum and Ajay Joseph, Chief Technology Officer, iBasis will discuss aligning technical and commercial
Confusion Reigns over VoLTE, ViLTE, and RCS Roaming
A recent Survey of mobile operators shows VoLTE and ViLTE gaining momentum, but uncertainty about roaming models raises implementation challenges. Conducted in January 2016 by
Let’s Meet at ITW
Please join us at ITW 2016, 8 – 11 May, to discuss and share visions, insights and solutions for Making What’s Next Work Globally. Come meet
Planning for a Challenging 2016 Roaming Season
2016 will mark a major turning point in the roaming landscape, especially in Europe with the first stage of mandated reductions in roaming fees, leading