How SS7 Analytics Can Optimize Your Business Profitability

SMS Fraud is estimated to cost the messaging industry $7.7 billion annually in lost revenue*. Multiple initiatives are being taken to protect consumers and the industry’s revenues.  iBasis takes the SMS fraud problem seriously  and  has developed an innovative, cost effective method to identify SMS fraud, ensuring you can protect your customers and your revenue.

Our approach relies on Artificial Intelligence and Machine Learning in order to develop advanced software that can immediately impact your business. Artificial Intelligence provides a  powerful advantage in combatting fraud  enabling you to proactively protect against fraud  rather than having to wait to be impacted by SMS fraud and it also eliminates the need to investment in large deployment projects.

We recently enhanced InVision, our powerful analytical software suite, to continuously meet high level of security that the SS7 environment requires. Our latest SS7 analytics developments include:

  • Fraud issues classification based on real time importance
  • Network operation department support to focus on the most important ongoing problem.
  • Instant SMS fraud Identification, at no additional cost, as part of the advanced SS7 analytics capabilities!

InVision SMS fraud discovery and alarming, complying with IR71 and IR82, deployed on top of our SS7 service, enables you to rapidly reduce the reduction in the amount of revenue that is eroded by sophisticated SMS schemes at no extra cost.

InVision is a turn-key solution that does not require any CAPEX investment or support costs.  And there are no limitations on scale.

With InVision SS7 you will be immediately alerted about possible fraud cases and will be able to quickly access the phone numbers, IMSI’s and network equipment used to commit fraud enabling you to instantly take actions to stop any fraud activity to protect and improve your business’ profitability.

Contacts us to discuss with us what we can do to support you in protecting your revenues.

*Capacity Media, June 2018

Building our extensive LTE footprint

With 2018 in full swing, Reach, VoLTE and Analytics remains central to the expansion of the iBasis LTE footprint.  We continue to partner with customers to build and grow and now have more than 530 LTE destinations, with 1.3 billion subscribers covered by our direct routes. Our LTE Roaming solution provides a very high level of quality, scalability as well as a secure and profitable path to new IP based services such as voice over LTE and IoT.  These services are fortified by the unique business analytics of InVision.

Our fast and successful track record has led iBasis to become top 3.  As a top provider we are dedicated to ensuring that our customers are prepared and in the best position to face the upcoming challenges in the international market and to benefit from the next wave of innovation.

Enhanced Performance and SS7 Interface to iBasis Award-Winning Analytics Tool InVision

Enhanced InVision Performance Leveraging State of Art Tier 1 Data Center

iBasis has recently completed a major upgrade to our InVision infrastructure, moving to a top tier facility with state of the art security.  The new infrastructure is optimally designed to enhance data analysis and delivery capabilities.  Critical services such as proactive quality monitoring and business intelligence will benefit from increased speed, redundancy, and security.

The modern Tier 1 facility is also designed to sustain our exponential growth in mobile and IoT/M2M.

InVision SS7 Module Accessible via Same Interface as GRX/S8

iBasis has begun development of our SS7 InVision tooling to provide InVison subscribers the same Graphical User Interface (GUI) as the existing InVision GRX/S8 tool. The GUI has been designed to provide real-time visibility of your traffic performances.

Once theSS7 tooling is complete, the existing Diameter modules will be integrated in the same GUI.. With this integration you will have consolidated access to all of the different traffic types of traffic and can easily select any traffic pattern you would like to review.

We will continue to provide regular InVision updates via our email tips.  If you have not subscribed to receive InVision tip updates please email invision@ibasis.net today.

InVision Analytics Tool
InVision SS7 Module

Don’t leave money on the table!

Mobile operators are eager to recoup their large investments in LTE in the form of increased profits and subscriber satisfaction.

And yet, according to our research, many operators aren’t effectively monetizing their existing LTE-ready subscribers. In fact, as many as 60% of subscribers with LTE handsets don’t have LTE rate plans that would enable them to take advantage of that functionality.

Operators that aren’t effectively marketing LTE subscriptions and larger data plans to LTE-ready subscribers are leaving revenue and margin on the table despite the heavy investments they’ve already made. In addition, they’re not providing those subscribers with the LTE quality experience.

Commercial Opportunity identifier
The Commercial Opportunity Identifier module of iBasis InVision™ helps operators solve this dilemma by identifying subscribers with LTE handsets that either have not purchased an LTE subscription, or whose subscription was incorrectly provisioned (thus depriving the user from the LTE services he/she is paying for). InVision enables the operator to efficiently customize compelling offers and leads those subscribers to the superior service experience of LTE. The net result: happier customers and increased profits from larger data rate plans.

Based on a smart combination of parameters, the Opportunity Identifier traces and indicates if the identified opportunity is a pure commercial one (where the mobile operator needs to contact the subscriber to sale a 4G subscription) or a provisioning error (where the mobile operator has to review the setup of the LTE subscription in its systems to make LTE roaming work). By analyzing traffic passing through its networks, iBasis can identify whether mobile operators providing LTE services to their end-users can improve the monetization of their LTE investments to a smaller or larger degree. In the example below, a feature the Opportunity Identifier provides, some operators have a services opportunity of 26% for their subscribers; others even around 60%.

In cases where the subscriber’s LTE subscription was incorrectly provisioned, InVision enables the mobile operator to take proactive measures to correct error and again benefit from greater customer satisfaction and profits.

Opportunity Identifier

The Benefits of iBasis InVision
InVision provides other insights, including the roaming subscriber’s country and network location and the type of handset being used, which enable operators to customize its offerings and capture additional revenue. The bottom line is that it is completely unnecessary for you to leave money on the table. The iBasis InVision team can help you identify many opportunities for growth.

 

Solving the GRX and S8 Challenges with Visibility

Fast and easy troubleshooting for GRX and S8 data traffic in international networks proves to be very challenging today. Mobile Operators have serious difficulties monitoring international GRX/S8 data traffic and getting insights into what’s happening to their subscribers traveling abroad. They are unaware of problems occurring in foreign networks that can potentially impact many of their subscribers. By the time they hear customers’ complaints, it is too late; the subscribers are already back at their home networks. This leads to both dissatisfied subscribers and a large revenue loss. The same applies to inbound traffic.

Help is on the way! iBasis is introducing InVision for GRX/S8. We have expanded our successful InVision monitor LTE Roaming traffic to provide a solution that helps you turn GRX and S8 roaming challenges into happy roamers and additional revenues.

Using real-time GRX/S8 roaming traffic data generated from the network, InVision for GRX/S8 provides operators highly granular views of application, network and subscriber performance. The tool is capable of fast monitoring and troubleshooting of international GRX/S8 service. Roaming managers and network engineers can now use one tool to better analyze the network, offer higher quality service to their customers and increase the value of the business.

Thanks to its unique algorithm, InVision for GRX/S8 enables mobile operators to focus on what matters most: enabling subscribers to roam carefree. Being deployed within the iBasis network, mobile operators can get instant access to InVision for GRX/S8 without having to invest any Capex or launching an internal project to be connected.

If you are interested in learning more about iBasis InVision for GRX/S8 capabilities or would like to schedule a demo please contact Sr. Product Manager Florin Neamtu at fneamtu@ibasis.net.

You Can’t Fix What You Can’t See.

Up to 50% of your subscribers are in possession of a 4G handset but do not have an LTE subscription or do not have access because of incorrect provisioning. But, you can’t fix it because you don’t know it. In fact, you can’t see it. Our new analytics monitoring solution, iBasis InVision, helps you turn this roaming challenge into active 4G roamers and additional roaming revenues.

“You can’t manage what you can’t see” is a popular axiom at the foundation of iBasis roaming management strategy: maximize visibility across all networks.

The InVision Opportunity Identifier, a new module within the InVision platform, enables you to quickly identify subscribers who own a 4G handset but either don’t have an accompanying LTE subscription or do have one, but were incorrectly provisioned in the system – depriving the user of LTE services for which he/she is paying and very possibly leading to an unhappy customer.

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